In order to address that issue, we have implemented centralized cloud based DNS service for all our cPanel hosting customers/resellers (including basic shared and cloud shared hosting range).
FOR ALL OUR SHARED CPANEL CUSTOMERS
Q: Do I have to do anything?
A: If you are existing cPanel shared/cloud hosting client, you do not have to do any change. However in order to get the full advantage of these changes, please point all your domain names hosted with us to dns1.pvtwebs.com and dns.pvtwebs.com (you do not have to worry even if the servers are different, simple use these two nameservers and they are centralized).
Q: What if I want to add a new addon domain name or a parked domain name?
A: Simply use the new nameservers moving on (dns1.pvtwebs.com and dns.pvtwebs.com)
IMPORTANT FOR ALL OUR RESELLERS
Please set your private nameservers as follows in order toget the full advantage of these changes (this would be the last time that we request you to change your private nameservers iPs :) )
ns1/dns1 - 18.104.22.168
ns2/dns2 - 22.214.171.124
Thank you, please open a support ticket if you are having any DNS issue.
Sunday, March 25, 2018