How to cancel a service?

Cancellation requests must be submitted through the client area prior to the due date. To do this, click the icon next to the package you wish to cancel then press ‘Request Cancellation’. You must then complete and submit the form. Failure to pay any overdue invoice may place the account into default, and could lead to suspension of all services until the account is paid and current.

Choosing an immediate cancellation means your service will be terminated with 24 hours of submitting the form.

If you do not wish to renew a domain name, please access your client area accont prior to the due date and disable auto renewal for the specific domain.

It is your responsibility to ensure any paypal subscriptions you have setup are cancelled.

No other forms of cancellation are accepted.

If you are looking for the refund policy, please refer "REFUND POLICY" section of

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