If you can't find a solution to your problems in our knowledgebase, you can submit a ticket by selecting the appropriate department below.
Sales & Billing Department
Please submit your pre-sales and payment/billing inquiries here. Sales & Billing Department is operational at only working hours (9.00AM to 5.00PM, Monday to Friday excluding public holidays).
Submit all your technical support related inquiries here, 24x7x365 coverage (guaranteed response time within 4 hours). Most of the common concerns are addresses in our Knowledgebase
Report a downtime
Please submit the ticket if you are experiencing a downtime of your website/server. Your ticket will trigger an internal alarm which will alert all our operators immediately.
Please submit the inquiries related to service terms violations, legal issues and account suspensions.